Office Hours & Appointments

 

Monday: 9:00 AM to 8:00 PM
Tuesday: 9:00 AM to 6:00 PM
Wednesday: 9:00 AM to 8:00 PM
Thursday: 9:00 AM to 6:00 PM
Friday: 9:00 AM to 6:00 PM
Saturday: 9:00 AM to 1:00 PM

Appointments

All patients are seen by appointment. We will schedule your child's appointment at a time that is convenient for you. Please try to schedule routine checkups as far in advance as possible, especially for evening and Saturday morning appointments. We routinely see our sick children the same day that the parent calls for an appointment; however, this may not be possible during certain busy winter periods of widespread illness and flu epidemic.

We have thus far resisted evolving into an "assembly line" practice, but this philosophy comes at a price. We do our best to respect the appointment schedule, but our primary focus is to give each child the time that he or she needs and deserves. At any given office visit, the most important issue will be addressed. Multiple or secondary issues may require one or more than one ensuing appointment(s). You can help us minimize your waiting time by being on time for appointments and by not requesting that a second or third child be seen if an appointment has been made for only one child, unless of course the child is very sick. Please be sure to let the front desk know if an unscheduled child is to be seen. Kindly be informed that you may be charged an extra fee.

On occasion, our doctors can be delayed by a call to the emergency room or to the labor and delivery room. Please be understanding. Our front desk will try to contact you in advance to notify you of the delay, and to make any changes to accommodate your needs, including rescheduling if that works out best. Please be sure that our office has your current home telephone number, cell phone number, and home address.

Nights, Sundays & Holiday Coverage

Our practice offers 24/7 coverage. If a problem arises that can wait until the office reopens, please wait until regular office hours. As physicians and parents, we also value time spent with our families. To address those problems that cannot wait however, one of our physicians is always on call to help you. When our office is closed, we monitor incoming calls using a doctors' answering service. Upon dialing the office telephone number, you will be advised by a series of prompts. For life-threatening emergencies, you will be told to hang up and dial 911. For non-life-threatening emergencies, please press "0" and an operator will assist you and contact us immediately. Please keep your phone line free and remember to reserve this service for truly serious or emergent problems. For non-urgent calls, please press "1" and leave your name, phone number where you may be reached, the age of the child, and a brief description of the problem. Please have your pharmacy's telephone number available as well. You can expect your call to be answered in one to two hours. If not, please call back, press "0" and notify the answering service operator, who will get in touch with the doctor on call. If you have "caller ID", we request that you inactivate it. PHONE CALLS WILL NOT BE RETURNED UNLESS “CALLER ID” IS INACTIVATED.